Membership Q&A
I believe in total transparency and honesty regarding our memberships, so I've answered every question we get right here on our membership page!
Why do you offer memberships?
We mainly offer memberships to give something special to people who want that extra level of help and support or want to help and support us in return!
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Memberships also help cover the cost of this website and the newsletter function, which is expensive for us to run!
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We do not profit from memberships or seek to profit from them.
How do I select my newsletters?
Log into your account and click on 'Account Settings'. A small window will pop up with several options; the bottom option says, 'Emails - manage my preferences' and click 'manage'. From there, you can toggle which emails you want to receive 'on' and 'off'.
How can I update my account details?
You can easily update your account details by logging into your account and navigating to the account settings or profile section. From there, you can make the necessary changes such as payment details, preferences etc
How are subscriptions renewed?
Subscriptions are typically renewed automatically based on the billing cycle you selected during signup. The payment will be processed using the payment method you provided during registration.
How can I cancel my membership?
You can cancel your subscription at any time. Simply log into your account and press the 'cancel subscription' button located at the bottom right hand corner on your account page.
How often do you publish new content?
We strive to provide fresh and engaging content regularly. New content is typically released weekly, but we strive for much more, ensuring a steady flow of stories, inspiration and insights!
How about my privacy?
I have written extensively about how we manage privacy and how the website works. The only things we know about you are what you physically tell us. We have no access to your payment details. I also do not use, sell or distribute anything you tell us! The only people who have access to your name and email are Sarah and me (Ian).